Pulse Customer Feedback Surveys 2025

Communication ⭐⭐⭐⭐⭐ Personalised service ⭐⭐⭐⭐⭐ Quality Service ⭐⭐⭐⭐⭐ Expectations met 💯

What people are saying!

‘Anita is incredible and amazing! She has a huge wealth of knowledge that she readily shares with her mentees. Additionally, her services are prompt, detailed, inclusive and supportive’.

‘Keep doing what you are doing - service is 5 star’

‘Unfortunately my son doesn’t have the funding to be able to do it more often - he totally loved his session’.

‘Anita was a great mentor who helped me start my own business as a developmental educator. She has supported and mentored me to ensure I was confident and understanding of the responsibilities’.

‘I would like to share with others to take the benefit from Anita.’

‘Thanks for supporting x and her family - I hope you realise how amazing you are! ‘

‘Anita is an amazing behavioural specialist who took time and effort to really help with both of my children‘

‘Keep on being amazing!!! You are good at that 😅😊’

‘You have been a godsend to myself and x.’

‘Affinity EfL is a very efficient organisation. You helped x in so many ways. Very supportive, professional people and get things done. x, x’s father and myself have been very fortunate to have such a highly skilled, friendly and very supportive.’

·       It is an absolute pleasure to work with you.  We have some tough mutual clients, and I appreciate all that you do for them.

·       The service you provide is well above expectations and any queries we have are answered promptly and honestly.

·       I feel very supported and nothing feels too much trouble for Anita – I value the supervisor relationship we have.

·       Your kindness and tactful support are much appreciated

·       Keep doing what you are doing!

·       Anita, your honesty and approach allow for our working relationship to feel longer than it actually has been – you have always been available when needed -so thank you.

·       When working with you, our clients can be confident they will always receive person centred support, feel heard, and feel supported.  As a service provider, I know that whenever a client provides feedback – whether positive or negative you will always share it openly and use it to improve the service.

·       I love the emails of resources and training etc.

·       Anita’s expertise, guidance and dedication is inspiring and very appreciated

·       Have really appreciated the support and mentorship given to me this year.